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| Questions & Answers |
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Can we Cash On Delivery (COD) or Meet Somewhere to buy?
Sorry, we are operating as an Online Store for Brunei at the moment. We do keep physical stocks in our Malaysia Office, we have registered our company name SEPHIARIC ENTERPRISE(P/70455/2007) in Brunei Darussalam.
Do you accept credit card?
We do accept credit card and cash payment.
How and when will you send my orders?
Normally we will send your orders out the next day after receiving your payment and confirming it. Products will be sent using SKYNET Courier Services.
What is your warranty policy?
All of our products come with warranty but each of them differs from one another, minimum of warranty period is 6 months. When order is being sent out to the customer, a warranty receipt will be issued along with it and the date of purchase and customer details will be added into our system database for future reference.
What if the item I received is damaged or defective?
All the product sold by our store have been tested before being sent out to avoid customer receiving faulty or damaged goods. If in case your product is damaged, you can send us an email and report the damage. We will then guide you to return the damaged or defective items and we will give you a new replacement.
Where is your shop that I can view and test the products?
Our office is located in Malaysia , for Brunei we can only do shipping with bank in payment for the moment.
How can I know i will receive the item after making payment?
Sephiaricstore.com is an Ecommerce Store wholly owned by SEPHIARIC ENTERPRISE(P/70455/2007) registered in Brunei Darussalam. All transaction is protected by Brunei Business Law. We do our business with honesty and integrity.
How to contact admin?
SMS or Call : +60173646201 , Email : admin@sephiaricstore.com |
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